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Transforming Healthcare Recruitment: The Medusind Solutions Pvt Ltd Success Story

Hiring Practices
Author:
Pratisrutee Mishra
January 3, 2024

About Our Client: Medusind Solutions Pvt Ltd, A Trusted Leader in Healthcare

Medusind Solutions is a prominent player in the healthcare recruitment industry. It has been hiring top-notch employees who can deliver integrated healthcare business solutions and services since 2001. With a substantial annual market cap of $66.8 million, they've earned the trust of millions of customers in the United States and India. 

The Challenges Faced by Medusind

Medusind encountered a series of hurdles in their talent management and medical recruitment processes despite brilliant talent resourcing. High attrition rates, fierce competition for top talent, cumbersome manual procedures, and valuable time spent on unsuitable candidates were holding back the company from reaching its full potential.

Proposed Solution: PMaps – 

Revolutionizing Hiring with Cognitive Tests, Skill Assessment, and Predictive Analytics 

To tackle these challenges, Medusind sought the expertise of PMaps, a cutting-edge HRtech platform. We provided comprehensive solutions to Medusind for employee assessment, selection, and retention. PMaps also evaluated the candidates' cognitive, skill, and behavioral competencies using various assessments customized for specific job roles. 

We conducted an attrition analysis to identify the factors that influenced employee turnover and developed a predictive model to determine who will stay. The solution was visioned to streamline the post-hiring processes by integrating its platform with Medusind's HR system, enabling efficient and accurate document submission and data management. The aim was to enhance the healthcare recruitment process and lower the attrition rate for Medusind.

Medusind HR experts and PMaps Psychometricians Together: Tailored Assessments for Targeted Results

PMaps meticulously developed more than nine customized assessments tailored to the specific roles at Medusind. It included Medical Analyst, Medical Coding, Voice and Non-Voice functions, Team Leadership, Management, Quality Analysis, and Training Need Reports. These assessments allowed Medusind to evaluate candidates based on cognitive abilities, aptitude, personality, domain knowledge, communication skills, and behavioral traits.

The Impact: Dramatic Reduction in Attrition Rates

The introduction of PMaps Job-Fit Assessments yielded astonishing results for Medusind. Within just a few months, the company experienced a significant drop in attrition rates. For employees in the Voice function, the stay probability soared to an impressive 89%. This wasn't just a statistical victory; it was a testament to PMaps' ability to deliver game-changing insights.

The Highlight: Addressing the Talent Gap and Competition

With PMaps' assessments, Medusind successfully tackled the talent gap and fierce competition in the healthcare industry. They could now attract and retain candidates with the precise cognitive, behavioral, and technological skills necessary for their roles. This translated to improved performance, increased productivity, and a more engaged workforce.

The Journey: From Conventional to Innovative Healthcare Recruitment

PMaps Job-Fit Assessments transformed Medusind's hiring and talent management processes from conventional to innovative. This shift allowed Medusind to build an exceptionally successful and productive team, delivering excellence in healthcare business solutions to their clients.

Kranti Munje, Ex. CHRO on a testimonial call shared her experience with Team PMaps: It has been a pleasure working with the PMaps team. Our aim was to reduce the recruitment cycle time, and we have achieved it through PMaps. The PMaps team has been very supportive of our needs. It has been a pleasure working with the team!

Laxmi Menon, VPHR of Medusind on an interactive session with PMaps on LinkedIn Live ‘Revolutionary Recruitment Strategies' : We have been working with PMaps for the longest time with assessment tests which help us in filtering the right people. We try to employ their visual technology as much as possible.

Build Your Success Story: Connect to Change

The success story of Medusind Solutions Pvt Ltd, empowered by PMaps Job-Fit Assessments, demonstrates how innovative healthcare recruitment strategies can lead to impressive organizational growth. 

Listen to what Laxmi Menon, VP HR of Medusind has to share about her revolutionary recruitment strategies!

Read our case study for in-depth understanding of process and flow of strategy execution. 

And guess what we have brought to you? A 7 days free trial on our Test Library!

If you're eager to explore how PMaps can help your organization achieve similar results, visit our website or contact us at (+91 7709196077) or drop a mail at v.rokade@pmaps.in. We can't wait to accompany you on the journey of healthcare recruitment revolution and help you master talent acquisition and management.

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PMaps Frequently Asked Questions

Learn more about PMaps through commonly asked questions:

Who is Medusind Solutions Pvt Ltd, and what is their role in the healthcare industry?

Medusind Solutions Pvt Ltd is a prominent player in the healthcare recruitment industry, specializing in delivering integrated healthcare business solutions and services. Since 2001, they have been known for hiring top-notch employees to meet the needs of their clients in the United States and India.

What were the challenges faced by Medusind Solutions in their talent management and medical recruitment processes?

Medusind Solutions faced several challenges, including high attrition rates, intense competition for top talent, cumbersome manual procedures, and significant time spent on unsuitable candidates. These obstacles were hindering the company's ability to reach its full potential.

What was the proposed solution to address these challenges?

To overcome these challenges, Medusind Solutions enlisted the expertise of PMaps, a cutting-edge HRtech platform. PMaps provided comprehensive solutions for employee assessment, selection, and retention. This included evaluating candidates' cognitive, skill, and behavioral competencies through customized assessments tailored to specific job roles.

How did PMaps help Medusind Solutions lower their attrition rate?

PMaps conducted an attrition analysis to identify the factors influencing employee turnover and developed a predictive model to determine which employees were likely to stay. By leveraging cognitive tests, skill assessments, and predictive analytics, PMaps aimed to streamline the healthcare recruitment process and improve retention rates for Medusind Solutions.

What additional benefits did Medusind Solutions gain from partnering with PMaps?

In addition to improving talent management and recruitment processes, PMaps also integrated its platform with Medusind's HR system. This integration enabled efficient and accurate document submission and data management, further enhancing the overall efficiency of Medusind's healthcare recruitment operations.

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