Assess how clearly, confidently, and professionally your people speak and write in real work scenarios. Our AI-based communication assessment evaluate speaking, listening, writing, and interaction quality so you can hire and develop talent that truly represents your brand.
Our AI-based communication tests are designed to evaluate how effectively an individual communicates in spoken and written formats. Every test analyzes clarity, tone, structure, active listening, and response quality in realistic scenarios. You get a detailed view of communication strengths and gaps, ensuring team members meet the interaction demands of their roles and deliver clear, consistent experiences to customers, colleagues, and stakeholders.

Voice and Accent Assessment Test
Measures pronunciation, accent clarity, and communication effectiveness for customer-facing roles.
Measures ability to understand, interpret, and analyze written information effectively.
Assess English proficiency across grammar, vocabulary, reading comprehension, and writing skills.
Written Communication Assessment
Designed to identify professionals who excel in drafting concise, impactful documents and correspondence, vital for all.
Turn abstract “good communication” into measurable scores that compare candidates on the same global benchmark
Evaluate spoken and written communication through role-based tasks, measuring clarity, structure, vocabulary, and overall comprehensibility in real workplace conversations effectively.
Analyze non-verbal cues in AI video interviews that checks eye contact, expressions, posture, and micro-movements to infer confidence, attentiveness, and relationship-building style accurately for candidates.
Assess business communication in emails, reports, and calls, focusing on professionalism, brevity, accuracy, and audience alignment for client-facing interactions everywhere.
Our talent assessment platform helps you hire and develop teams with confident communicators, not just good resumes. Use AI-automated communication tests to objectively screen applicants’ speaking, writing and listening abilities before interviews, reducing guesswork and improving customer-facing everyday performance.
In the era of global connectivity, effective communication is the cornerstone of successful organizations. AI-based Communication Tests offer precise, objective evaluations of verbal and written communication skills essential in today’s diverse workplace, especially for cross-border teams in GCC companies, where clarity across languages and cultures is critical.
These assessments use advanced algorithms to analyze real communication patterns, identifying nuances in tone, structure, clarity, and style that traditional methods miss. They reveal specific strengths and gaps and enable efficient, personalized development plans. High-volume BPO and contact center environments use these insights to coach agents on empathy, de-escalation, and call flow.
AI-based communication assessments process large volumes of responses quickly and consistently, detecting subtleties a human rater might overlook. This accuracy helps organizations better match communication skills with job expectations—particularly in banking, where unclear explanations about products, fees, or compliance can damage trust and create regulatory risk.
With detailed AI insights, organizations craft targeted improvement strategies for presentation skills, writing clarity, conversation flow, or response empathy. The finance industry uses these strategies to refine collections conversations, loan explanations, and repayment negotiations that must remain firm, compliant, and respectful.
Implementing AI-based Communication Tests transforms communication dynamics. Teams collaborate, decide, and solve problems more effectively, and culture becomes clearer and more cohesive. In the sales and retail industry, this means frontline staff who understand needs quickly, explain options simply, and handle objections without friction, driving better customer experiences and conversions.
As AI evolves, communication tests will deliver even deeper insight into behaviors, enabling more nuanced development. In pharma, they support field teams and medical representatives in conveying complex clinical information clearly and responsibly to professionals, regulators, and partners.
AI-based Communication Tests give organizations a scalable, objective, and efficient way to enhance communication skills across the board. In healthcare, for example, structured testing helps clinicians, nurses, and coordinators share critical information with accuracy and compassion, improving both patient outcomes and overall experience.
By leveraging AI-based Communication Tests, companies ensure their teams have the communication skills needed to navigate modern workplace complexity, turning everyday interactions into a consistent, measurable driver of organizational success.
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Read MoreLearn more about PMaps through commonly asked questions:
Assertive communication is usually most effective: you express needs clearly, listen actively, and respect boundaries on both sides. It avoids aggression or passivity and can be learned over time with feedback, reflection, and safe practice.
To test communication skills online, recreate real situations: emails, calls, meetings, or chats. Use role-plays, AI-led tools, or work samples, then score clarity, listening, tone, structure, and follow-through—always sharing results as coaching input, not judgment.
Test-based communication means using structured tasks to observe how someone actually communicates, rather than guessing from impressions. People respond to realistic scenarios, and their performance is scored against clear rubrics, making hiring and development decisions fairer and more transparent.
The best questions for communication skills explore real stories: explaining a complex idea simply, resolving a conflict, calming an upset customer, or giving tough feedback. Listen for structure, empathy, and what they actually did, changed, and learned.
Seven major forms often mentioned are verbal, non-verbal, written, visual, digital or electronic, formal, and informal communication. Different roles lean on different mixes, so it helps to identify which forms matter most in your team’s everyday reality.
Seven well-known communication theories include linear, interactive, transactional, Shannon–Weaver, Schramm, Berlo’s SMCR, and constructivist models. Together, they show how messages are sent, received, and co-created—and can quietly guide how you shape meetings, messages, and feedback.

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