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Stop losing candidates to boring, text-heavy forms. Use the retail hiring test that your candidates actually finish. Our visual-first retail assessment tool ensures you hire reliable, customer-ready staff 2x faster than your competitors.
A Retail Assessment Platform is a specialized software tool that automates the talent assessment and interviewing of retail and FMCG staff for you. It typically includes retail aptitude tests, skills tests, culture fitment tests, and AI interviewing tools. The platform allows you to access descriptive and predictive analytics dashboards to provide at a glance view, candidate reports with fitment, and retail hiring progress.
AI-driven clarity, tone, articulation scoring to ensure globally comfortable customer conversations
Evaluates empathy, regulation, accuracy, and service behaviors that keep customer interactions smooth and efficient.
Tests knowledge of social media platforms, content creation, and digital engagement strategies.
Measures typing speed, accuracy, and efficiency to ensure high productivity in clerical tasks.
Speed is key. Our retail hiring test for frontline staff focuses on Integrity and Reliability, helping you filter out high-risk candidates in under 10 minutes.
Don't just hire bodies; hire revenue generators. Our retail skills assessment identifies candidates with high Extroversion and Up-selling Capability using visual scenarios.
Find your next leader. Our advanced retail employee assessment uses Situational Judgment Tests (SJTs) to measure Leadership, Conflict Resolution, and Operational Thinking.
Turn complaints into loyalty. Our retail assessment tool evaluates Empathy, Active Listening, and Problem Solving, ensuring your support staff resolves issues effectively and keeps customers coming back.
Streamline your backend operations. From warehouse to delivery, our assessment evaluates Attention to Detail and Safety Compliance, ensuring talent assessment efficiency across every department in retail.
Globally
Validated
Language
Agnostic
Advanced
Analytics
Proctoring
Reliable &
Validated
Seamless
Integration
Real-time
Reporting
Hiring talent in India, Philippines, LatAm, or Europe should lead to the same performance results — not different ramp times, Hiring for 50 stores or 500 should yield the same brand excellence. Retail leaders choose PMaps to eliminate the "Location Lottery", ensuring that every Store Manager and Sales Associate is vetted for service, speed, and integrity before they step on the floor. No compromises. No seasonal bottlenecks.rates, or customer satisfaction levels. No compromises. No location-driven performance risk.
Fair hiring you can trust — everywhere you operate. When you hire with PMaps, you protect people, performance, and your organization’s promise. Every capability insight we deliver is secure, transparent, and responsible by design.
Data Privacy That Respects Every Region: We follow global and local data protections like GDPR, DPDP (India), and APAC privacy laws — so your teams can hire with confidence, wherever talent lives.
Fair, Bias-Checked AI: Our scoring is continuously tested to ensure fair opportunity for every candidate — aligned to EEOC and international fairness standards.
Clear, Explainable Hiring Decisions: Behind every recommendation is a transparent reasoning path — easy for hiring managers to trust, and easy for risk teams to approve.
Secure by Design: ISO 27001 certified infrastructure and encryption keep personal information protected — so trust is built into every step of your hiring process.
Integrity You Can Depend On: Multi-signal proctoring keeps assessment results honest and reliable, protecting the fairness of every hiring journey.
Purpose-built for the specialized work your GCC delivers. PMaps measures the real-world capabilities that drive quality, compliance, and customer trust across your process portfolio.
Banking, Financial Services & Insurance (BFSI)
Hire for accuracy, trust, and risk awareness — supporting zero-error processing and regulatory confidence.
Technology & Digital Operations (ITeS / Engineering)
Assess learning agility, cognitive reasoning, and digital readiness — building adaptive innovation teams.
Pharma & Life Sciences Operations
Measure documentation rigor and SOP discipline — reducing quality leakage in regulated environments.
Customer Experience & Shared Services (BPO / CX)
Improve CSAT, compliance, and first-contact resolution through communication and empathy insights.
Telecom & Utilities
Identify resilience, clarity, and compliance — enabling high-stakes service delivery at scale.
Retail, Travel & Hospitality CX
Measure talent who anticipates needs and handles emotional CX — improving loyalty metrics.
Logistics & Supply Chain
Hire for coordination speed and safety adherence — protecting delivery reliability and cost-efficiency.
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