Enhance Communication with AI-Based Communication Skills Assessments

Assess your team’s communication skills with our CEFR-graded, AI-based communication assessments for hiring. Evaluate verbal and written abilities, pinpoint improvement areas with precision, and gain clear insights into language proficiency and communication dynamics—so your workforce communicates effectively and efficiently in every interaction

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AI-Driven Insights on Communication Skills
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All Tests are GDPR Ready
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Accurate Evaluation of Language Proficiency

What is a Communication Assessment Test?

PMaps AI-powered English Communication Skills Test evaluates how clearly, confidently, and empathetically your candidates communicate across voice, chat, and email. Realistic, role-based scenarios measure listening, fluency, grammar, tone, and customer-friendliness in real time. As an AI-based English communication assessment for hiring, each candidate is graded using CEFR-aligned levels (A1–C2), giving you standardized, globally comparable scores instead of subjective opinions.

English Communication Skills Assessments

Written Communication Assessment

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48 min
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Entry Level
Skill-Gap
Pre-Hire
Behavioral
New

Assesses readiness for campus placements with key skills and aptitude focus and overall.

English Language Assessment

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59 Mins
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Entry Level
Language
Skill
Cognitive
New

Assess grammar, comprehension, and fluency with this online English language assessment for hiring.

Voice and Accent Assessment

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59 mins
equilizer
Entry Level
Language
Pre-Skill
Hire
Domain
Cognitive
New

Measures pronunciation, accent clarity, and communication effectiveness for customer-facing roles.

Verbal Ability Assessment

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20 min
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Entry Level
Skill-Gap
Pre-Hire
New

Measures understanding, processing, and communication of verbal information accurately

PMaps Solution to Assess 4 Key Communication Skills 

Turn abstract “good communication” into measurable scores that compare candidates on the same global benchmark.

Speaking Skills
Listening Skills
Reading Skills
Writing Skills

Recent Assessment

Voice and Accent Assessment Test

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11 min
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Entry Level
Skill-Gap
Pre-Hire
Popular

Measures pronunciation, accent clarity, and communication effectiveness for customer-facing roles.

Customer Service Assessment Test

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12 min
equilizer
Entry Level
Skill-Gap
Pre-Hire
Popular

Evaluate core customer service skills with our Customer Service Assessment Test..

Direct Sales Assessment Test

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20 min
equilizer
Entry Level
Skill-Gap
Pre-Hire
New

Assesses ability to sell products/services directly to customers with persuasive skills.

Management Skills Assessment Test

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20 min
equilizer
Senior Level
Skill-Gap
Post-Hire
New

Evaluates leadership abilities, strategic planning, team motivation, and effective communication essential for top-tier.

PMaps Measures Both “What” Candidates Say and “How” They Say It

Verbal Communication

PMaps evaluates verbal communication through written and spoken responses to job scenarios. Candidates are scored on clarity, logical flow, grammar, vocabulary, and fluency, while our AI voice agent analyses intent, engagement, tonality, and rhythm to generate precise, comparable communication scores.

Non-Verbal Communication

Non-verbal communication is assessed through AI-led video interviews. The system observes eye position, facial expressions, posture, and micro-cues to interpret confidence, attentiveness, and rapport-building style, creating a powerful non-verbal profile for customer- and stakeholder-facing roles.

Assessing Communication Styles with AI Powered Communication Test

Beyond language proficiency, PMaps online communication assessment test analyses how people tend to communicate in real situations. Using tone, word choice, pacing, and response patterns, our AI highlights four dominant styles—so managers can coach with precision.

Passive

The system flags passive patterns when candidates speak softly, defer decisions, apologise often, say “yes” even when overloaded, and hesitate to set boundaries. These signals indicate they may feel overlooked or anxious and benefit from clarity, encouragement, and structured chances to contribute.

Aggressive

Aggressive tendencies show up when someone speaks forcefully, interrupts, issues commands, uses blame or sarcasm, and pushes to “win” rather than understand. AI links this style to fast results but lower trust and collaboration, guiding coaching toward empathy, listening, and emotional self-regulation.

Passive-Aggressive

Passive-aggressive patterns appear when people seem agreeable but resist indirectly—through sarcasm, delays, missed deadlines, “forgetting” details, or withholding information. The assessment surfaces these inconsistencies so leaders can respond with clearer expectations, accountability, and open dialogue.

Assertive

Assertive communicators state needs clearly, listen actively, use “I” statements, and set boundaries respectfully. They seek win-win outcomes, welcome feedback, and address issues early. Our scoring highlights this as the target style that builds trust, psychological safety, and transparent, collaborative teams.

Related Solutions

Explore Test Library

PMaps Frequently Asked Questions

Learn more about PMaps through commonly asked questions:

What is the best communication style?
How to test english communication skills?
What is test-based communication?
What are the best questions for communication skills?
What are the 7 major forms of communication?

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