Assess your team’s communication skills with our CEFR-graded, AI-based communication assessments for hiring. Evaluate verbal and written abilities, pinpoint improvement areas with precision, and gain clear insights into language proficiency and communication dynamics—so your workforce communicates effectively and efficiently in every interaction
PMaps AI-powered English Communication Skills Test evaluates how clearly, confidently, and empathetically your candidates communicate across voice, chat, and email. Realistic, role-based scenarios measure listening, fluency, grammar, tone, and customer-friendliness in real time. As an AI-based English communication assessment for hiring, each candidate is graded using CEFR-aligned levels (A1–C2), giving you standardized, globally comparable scores instead of subjective opinions.

Written Communication Assessment
Assesses readiness for campus placements with key skills and aptitude focus and overall.
Assess grammar, comprehension, and fluency with this online English language assessment for hiring.
Measures pronunciation, accent clarity, and communication effectiveness for customer-facing roles.
Measures understanding, processing, and communication of verbal information accurately

Assesses the ability to express ideas clearly and confidently in spoken form. Measures articulation, pacing, filler control, and conversational coherence to ensure messages are delivered accurately and understood without ambiguity.
Evaluates attentive, active listening and accurate interpretation of spoken information. Measures how well candidates capture key points, ask clarifying questions, understand context, and mirror communication to ensure mutual understanding and effective dialogue.
Measures the ability to read, comprehend, and interpret written information from diverse workplace materials. Focuses on extracting meaning, retaining details, prioritizing information, and identifying implications or action points for effective decision-making.
Assesses clarity, tone, and structure in written communication. Measures the ability to convey ideas concisely, maintain professionalism, use correct grammar and formatting, and present clear actions or recommendations tailored to the audience.
PMaps evaluates verbal communication through written and spoken responses to job scenarios. Candidates are scored on clarity, logical flow, grammar, vocabulary, and fluency, while our AI voice agent analyses intent, engagement, tonality, and rhythm to generate precise, comparable communication scores.
Non-verbal communication is assessed through AI-led video interviews. The system observes eye position, facial expressions, posture, and micro-cues to interpret confidence, attentiveness, and rapport-building style, creating a powerful non-verbal profile for customer- and stakeholder-facing roles.
Beyond language proficiency, PMaps online communication assessment test analyses how people tend to communicate in real situations. Using tone, word choice, pacing, and response patterns, our AI highlights four dominant styles—so managers can coach with precision.
The system flags passive patterns when candidates speak softly, defer decisions, apologise often, say “yes” even when overloaded, and hesitate to set boundaries. These signals indicate they may feel overlooked or anxious and benefit from clarity, encouragement, and structured chances to contribute.
Aggressive tendencies show up when someone speaks forcefully, interrupts, issues commands, uses blame or sarcasm, and pushes to “win” rather than understand. AI links this style to fast results but lower trust and collaboration, guiding coaching toward empathy, listening, and emotional self-regulation.
Passive-aggressive patterns appear when people seem agreeable but resist indirectly—through sarcasm, delays, missed deadlines, “forgetting” details, or withholding information. The assessment surfaces these inconsistencies so leaders can respond with clearer expectations, accountability, and open dialogue.
Assertive communicators state needs clearly, listen actively, use “I” statements, and set boundaries respectfully. They seek win-win outcomes, welcome feedback, and address issues early. Our scoring highlights this as the target style that builds trust, psychological safety, and transparent, collaborative teams.
Learn more about PMaps through commonly asked questions:
Assertive communication is usually most effective: you express needs clearly, listen actively, and respect boundaries on both sides. It avoids aggression or passivity and can be learned over time with feedback, reflection, and safe practice.
To test communication skills online, recreate real situations: emails, calls, meetings, or chats. Use role-plays, AI-led tools, or work samples, then score clarity, listening, tone, structure, and follow-through—always sharing results as coaching input, not judgment.
Test-based communication means using structured tasks to observe how someone actually communicates, rather than guessing from impressions. People respond to realistic scenarios, and their performance is scored against clear rubrics, making hiring and development decisions fairer and more transparent.
The best questions for communication skills explore real stories: explaining a complex idea simply, resolving a conflict, calming an upset customer, or giving tough feedback. Listen for structure, empathy, and what they actually did, changed, and learned.
Seven major forms often mentioned are verbal, non-verbal, written, visual, digital or electronic, formal, and informal communication. Different roles lean on different mixes, so it helps to identify which forms matter most in your team’s everyday reality.

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